We are proud to offer free international shipping services that currently operate in over 200 countries and islands worldwide.
⚠️ Shipping time may delayed or changed according to the COVID19 outbreak. We will try our best to get the order to you as soon as possible.
|Location||***Estimated Shipping Time|
Standard Shipping 7-24 business days
Express Shipping 3-7 business days
|Canada, UK, Europe, Australia, New Zealand, Russia, Israel||Standard Shipping 7-24 business days|
|Rest of the world||Standard Shipping 10-35 business days|
*This doesn’t include our 1-7 days processing time. *All PayPal pending need 10 days for verify and process. *We process orders between Monday and Friday. Orders will be processed within 7 business days of ordering and shipped out the next day after the processing day. We don't ship on weekends.
Money Back Guarantee
We promise your money back if the item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
Terms & Conditions
Your purchase is protected if:
- The item was purchased on our website (ladessentials.com).
- The item you received was damaged or defective.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
- You raise a claim by opening a dispute.
- Your account is in good standing.
- Your item is returned to us due to customs duties (customs clearance/taxes are not included).
Easy & Free Return
With 'Free Return' service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It's easy and fast:
You could return items locally and easily: Get the return code or the return label, Go to the designated logistics company's service point to complete the return and wait for the local warehouse to receive your returned parcel.
Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.
Items will be processed at a local warehouse.
Not all countries on LADessentials include the Free Return service. At present, supported countries include the mainland territories of the United States, Canada, Australia, United Kingdom, France, Spain, Germany and Russia.
Return Shipment Fee
It is free for you to return the parcel to the designated local return address.
Note: You can only enjoy one-time free local return for one order. If you initiate multiple return requests under an order, you can only enjoy the free local return service once, and other return requests can still enjoy local return service but you will have to cover the return shipping costs to the designated local return address. Therefore, please consider returning jointly the products to avoid paying that additional shipping cost.